About the Journal
This journal aims to provide a dedicated, peer-reviewed international platform for scholarly research, policy analysis, and professional practice related to the management, operations, governance, and innovation of Hajj and Umrah services.
The journal focuses on the business, managerial, operational, regulatory, and service dimensions of Hajj and Umrah, recognising these pilgrimages as one of the world’s largest, most complex, and highly regulated faith-based travel ecosystems. The journal bridges academia, industry practitioners, regulators, and policymakers, contributing to evidence-based improvements in the global Hajj and Umrah ecosystem. IJHUMS seeks to advance knowledge that supports:
• Sustainable and ethical pilgrimage management
• Improved service quality and pilgrim experience
• Effective governance and regulatory compliance
• Innovation, digitalisation, and risk management in Hajj and Umrah operations
