WAREHOUSE SUPPLY CHAIN SECURITY TOWARDS GOVERNANCE PROCESS IN PORT KLANG

Abstract

Warehousing, inventory management and logistics processes that have competitive supply chain security can increase productivity and reduce business transaction costs. Governance and compliance are the backbone of supply chain management. All matters related to the supply chain must comply with the rules and regulations established to protect the goods stored in the warehouse after the export and import process. This paper describes in detail the supply chain processes that work in Port Klang, West Port and North Port, stakeholder engagement, as well as current practices in full-cycle supply chain security especially in the warehouse before delivery to suppliers. The study identified unfamiliarity with the supply chain governance process at the port makes it difficult for stakeholders to run their business efficiently as spending time to obtain authority approvals, security, and warehouse management will contribute to increased costs and reduced profit margins. The involvement of logistics personnel in the supply chain industry, good governance will maximize profits and minimize losses. Appropriate arrangements should be made by the shipping agent and also the warehouse staff when handling the goods while receiving the cargo from the ship to ensure the safety of the goods in good condition. Therefore, the results of the descriptive analysis study show that awareness of governance is very important without affecting risk management and safety factors in Port Klang. With a lot of experience and knowledge from supply chain practitioners in warehouse management, security and placement of goods become well managed. Meanwhile, the nature of the business also contributes significantly to reliability given the effectiveness of understanding how to maintain good governance in the warehouse supply chain industry.